Shipping Policies

Everything you need to know about shipping, delivery, and handling of your agricultural products.

Shipping Methods & Rates

Standard Shipping

5-7 business days

Perfect for non-perishable items like grains, spices, and packaged goods.

Rates: ₹5.99 for orders under ₹50 | FREE for orders ₹50+

Express Shipping

2-3 business days

Faster delivery for when you need your products quickly.

Rates: ₹12.99 for orders under ₹100 | ₹8.99 for orders ₹100+

Refrigerated Shipping

1-2 business days

Temperature-controlled shipping for fresh and perishable products.

Rates: ₹19.99 + ₹2.99 per pound

Nationwide delivery with customs handling included.

Rates: Calculated based on destination and weight
Processing & Handling Time

Standard Products

1-2 business days processing time for packaged goods, grains, and spices.

Fresh Products

Same-day processing for perishable items to ensure maximum freshness.

Custom Orders

3-5 business days for custom blends, special packaging, or bulk orders.

Pre-Orders

Ships when available, with email notifications about status updates.

Delivery Coverage

Domestic Shipping (US)

We ship to all 50 states including Alaska and Hawaii. Additional charges may apply for remote areas.

Restricted Areas

Some products cannot be shipped to certain states or countries due to agricultural regulations. Check product pages for restrictions.

Special Handling & Packaging

Temperature-Sensitive Products

Items requiring refrigeration are packed with dry ice or gel packs and shipped in insulated containers.

Fragile Items

Glass containers, delicate spices, and breakable items receive extra protective packaging at no additional cost.

Bulk Orders

Large quantity orders may be split into multiple shipments for optimal freshness and handling.

Eco-Friendly Packaging

We use recyclable and biodegradable packaging materials whenever possible to minimize environmental impact.

Shipping Restrictions & Guidelines

Agricultural Regulations

  • • Seeds and live plants may have state-specific restrictions
  • • Some organic products require special certification for international shipping
  • • Fresh produce shipping may be limited during extreme weather conditions

Prohibited Items

  • • Live animals or insects
  • • Soil or growing medium
  • • Certain regulated plant materials
  • • Products with expired certifications
Tracking & Delivery Information

Order Tracking

  • • Real-time tracking updates via email and SMS
  • • Track orders through your account dashboard
  • • Delivery confirmation with photo proof

Delivery Options

  • • Standard doorstep delivery
  • • Signature required for high-value orders
  • • Safe place delivery instructions accepted

Delivery Issues

If you experience any delivery issues, contact our customer service team within 48 hours of the expected delivery date. We'll work with our shipping partners to resolve the issue quickly.