Privacy Policy

We collect personal information when you:

• Create an account: name, email, password
• Place an order: name, shipping/billing address, email, phone number, and payment details (via a secure third-party processor)
• Contact customer service: email, chat, or call data
• Browse our website: IP address, device type, browser type, pages viewed, and referral URLs via cookies or analytics tools

We use the collected information to:

• Process and fulfill orders
• Send order confirmations and shipping updates
• Respond to customer inquiries
• Improve our website and shopping experience
• Send promotional emails (only with your consent)
• Detect and prevent fraud or misuse

We do not store your payment information. All payment processing is handled securely by our trusted third-party payment gateways. Please refer to their privacy policies for more details.

We do not sell your personal information. We may share your data with:

• Shipping providers (to deliver your order)
• Payment processors (to handle transactions)
• Marketing platforms (if you opt-in to promotional messages)
• Legal authorities when required to comply with laws or protect our rights

We use cookies and similar technologies to:

• Keep you logged in
• Remember items in your cart
• Analyze website traffic
• Customize your shopping experience

You can manage cookie preferences in your browser settings.

Depending on your location, you may have rights to:

• Access and correct your personal data
• Request deletion of your data
• Opt out of marketing communications
• Object to certain types of data processing

We implement secure socket layer (SSL) encryption and other industry-standard security measures to protect your personal data.

Our website is not intended for children under 13. We do not knowingly collect data from minors.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@shiftlink.co.in.

We may include links to other websites (e.g., social media or product manufacturers). We are not responsible for their privacy practices.

We may update this Privacy Policy occasionally. We’ll notify you of any significant changes via email or by posting a notice on our website.

We retain personal and business data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, contractual, or operational requirements.

The standard data retention period is 5 years from the date of collection or from the end of the business relationship, whichever is later. After this period, data is securely deleted or anonymized unless a longer retention period is required by applicable laws or justified by ongoing legal or regulatory proceedings.

Data may be retained for shorter periods if requested by the data subject and if permitted by applicable laws. Regular audits are conducted to ensure compliance with the defined retention schedules.

If you have any questions about this Privacy Policy or how we handle your data, please contact: